About JR
Welcome! I'm Catarino Hernandez, and you can rely on me for high-quality service from start to finish! My top priority is to help you find the vehicle of your dreams while providing exceptional customer service. I've worked in the auto industry for 15 years and joined this incredible dealership in March 2016. Everyone knows me as a guy who follows through and stands on his word. It feels great when colleagues and customers speak highly of me; that lets me know I'm doing all I say and more! I'm certified in all the brands we sell here at Lithia, which includes Ram, Dodge, Jeep, Chrysler, Fiat, and Wagoneer. I love representing this outstanding company, which knows how to stand behind my values. You can always catch me speaking about cars and sports and enjoying jokes that keep others laughing. I don't play sports, but I workout in my free time to stay in good shape. While in the construction industry, I traveled throughout the Western and Eastern states. Overall, I'm a super fan of hard work and being someone who applies his all to achieve success! Working with me means you are interacting with someone who treats others the way I would want to be treated. I always come with courteous, knowledgeable, and non-pushy service. I'm a true people person!
Customer rating
4.9 / 5 based on 105 ratings (69 written reviews)
Recent reviews
He was very patient and accommodating with our requests. He was very helpful and pleasant to work with.
— Benjamin G. ,
JR is easy to work with and very knowledgeable. Highly recommend him.
— Jonathan S. ,
Very professional And explained in full details was very satisfied
— Luis B. ,
Amazing!! Stress free! Definitely recommending him to anyone looking to buy.
— Darrin H. ,
I appreciate JR’s knowledge of the new RAM, his friendly manner and professionalism. I’m very pleased with the deal and am looking forward to enjoying my new RAM pickup.
— Paul M. ,
He was very kind and attentive; he helped me with everything I needed.
— Isabel D. ,
JR was great at communicating through our entire purchasing process, from setting up our test drive appointment, to completing the paperwork. We never felt pressured, and JR made everything transparent. He even sent us personalized videos of the vehicle we were interested in. We'd definitely do business with JR again.
— Jakob M. ,
Loved the customer service recommend 100%
— Irais S. ,
Great, thanks JR, you're the best
— Charles L. ,
Every one wonderful to work with, JR was very helpful on my purchase. Thank you again
— Chester Z. ,
Specialties
- 1500
- 2500
- 3500
- Grand Cherokee L
- GRAND CHEROKEE