About JR
Welcome! I'm Catarino Hernandez, and you can rely on me for high-quality service from start to finish! My top priority is to help you find the vehicle of your dreams while providing exceptional customer service. I've worked in the auto industry for 15 years and joined this incredible dealership in March 2016. Everyone knows me as a guy who follows through and stands on his word. It feels great when colleagues and customers speak highly of me; that lets me know I'm doing all I say and more! I'm certified in all the brands we sell here at Lithia, which includes Ram, Dodge, Jeep, Chrysler, Fiat, and Wagoneer. I love representing this outstanding company, which knows how to stand behind my values. You can always catch me speaking about cars and sports and enjoying jokes that keep others laughing. I don't play sports, but I workout in my free time to stay in good shape. While in the construction industry, I traveled throughout the Western and Eastern states. Overall, I'm a super fan of hard work and being someone who applies his all to achieve success! Working with me means you are interacting with someone who treats others the way I would want to be treated. I always come with courteous, knowledgeable, and non-pushy service. I'm a true people person!
Customer rating
4.9 / 5 based on 118 ratings (80 written reviews)
Recent reviews
JR is always great to work with. His customer service is what he prides most. Thank you !
— Gordon M. ,
Always great to deal with JR. He goes above and beyond making sure we that we the best experience when buying a vehicle. He is and will always be our go to guy when we need a new vehicle. Thank you again for being there for us.
— David B. ,
JR and Isaiah both worked with us on our budget for monthly payments to help us get the best deal we could. The buying process was smooth, efficient, and comfortable. We never felt pressured to buy additional add-ons and we were treated as people rather than just customers or clients. I would VERY HIGHLY recommend buying any vehicle from them as they were also transparent about everything and didnt try to hide anything from us the whole time. JR even went above and beyond when he personally bought my wife a snack from the vending machine with his own money just because my wife was hungry. This was by far my most satisfying car buying process to date. Thank you Lithia CDJR.
— Steven T. ,
I've had three dealings with JR he's been the best all three times goes the extra mile to make the deal work for you no pressure just a pleasure to do business with and I will be back if I need a new ride thank you
— Stephen Y. ,
JR was great! No pressure , really nice and made my purchase so easy and enjoyable. I would recommend him to anyone looking for their next vehicle !
— Cynthia J. ,
Fantastic. JR was patient and helpful getting me what I need to be happy with my purchase as well as professional.
— Daniel H. ,
Excellent!!!! Very informative and patient with all our questions regarding different models and price lines. Would definitely recommend JR for anyone looking to buy a new or used vehicle!!!
— Angela L. ,
exceptional
— Harry T. ,
JR is always very responsive and works hard to get everything completed for what I am looking for in a Vehicle. Great communication with everyone involved.
— Gordon M. ,
JR is one of the best salesman and human being ever! I’ve purchased my 3rd Jeep from him at Lithia. I don’t trust anyone else when looking to upgrade my vehicle
— Melissa M. ,
Specialties
- 1500
- 2500
- 3500
- Grand Cherokee L
- GLADIATOR